[IPS] Auto-Assign Commerce Support Requests

[Maliversiak Postów: 466 Reputacja: 2,5 tys. Grupa: Maliversiak]

This utility was written for my own use however I have decided to release it for anyone else to use as they wish.

The two main features this plugin provides are:

1. Ability to auto-assign new support requests to a particular staff member (per-department), so that they receive the daily assigned ticket reminder
2. Ability to automatically email a staff member when a ticket is assigned to them (enable/disable per department)

 

This plugin is provided as-is without any warranty or guarantee. No support is provided.

Przeczytaj cały wpis